At Kids Care Children Hospital, protecting the privacy of our patients and their families is one of our highest priorities.

1. Information We Collect

We may collect:

• Parent or Guardian Name
• Child’s Name
• Mobile Number
• Email Address
• Appointment Information
• Medical History
• Vaccination Information
• Contact Form Submissions
• Website Usage Information

2. Children’s Information

Children’s personal and medical information may include:

• Age,
• Healthcare requirements,
• Appointment preferences,
• Medical records voluntarily submitted for consultation purposes.

Such information shall be collected only where reasonably necessary for healthcare services.

3. How We Use Your Information

We may use collected information to:

• Schedule appointments,
• Provide healthcare services,
• Respond to enquiries,
• Improve website functionality,
• Maintain healthcare-related communications,
• Fulfil legal and administrative requirements.

4. Confidentiality of Medical Information

Patient information shall:

• Be treated confidentially.
• Be accessible only to authorised personnel where necessary.
• Not be sold or rented to unauthorised third parties.

Information may be disclosed only:

• Where legally required,
• With appropriate consent,
• Or where necessary for providing requested healthcare services.

5. Cookies Policy

Our website may utilise:

• Cookies,
• Website analytics services,
• Performance monitoring technologies,

to improve website performance and user experience.

6. Appointment Information

Information submitted through appointment forms may include:

• Child’s healthcare concerns,
• Preferred appointment timings,
• Parent or guardian contact details,
• Consultation-related information.

Parents and guardians are requested not to submit unnecessary sensitive information unless specifically required for consultation purposes.

7. Data Security

We implement reasonable technical and organisational safeguards to protect personal information collected through our website.

However, no method of internet transmission or electronic storage can guarantee absolute security.

8. Third-Party Services

We may utilise trusted third-party services including:

• Hosting providers,
• Appointment booking systems,
• Communication services,
• Analytics providers,
• Payment service providers where applicable.

Such services operate in accordance with their respective privacy policies.

9. Photographs and Testimonials

Photographs, testimonials or treatment-related information shall be published only after obtaining appropriate consent from parents or legal guardians wherever required.

10. Data Retention

Personal information shall be retained only:

• For legitimate healthcare purposes,
• Administrative requirements,
• Legal compliance obligations,
• Patient support services where applicable.

11. Changes to This Privacy Policy

Kids Care Children Hospital reserves the right to update this Privacy Policy periodically. Updated versions shall be published on this page together with the revised date.

12. Contact Information

Kids Care Children Hospital
Website: www.kidscarechildrenhospital.in